Returns & Refund Policy

Overview

At TNT Motorcycles, we strive to provide our customers with the highest quality custom-made motorcycle parts, DIY bolt-on kits, and custom motorcycles (on-order). If you are not entirely satisfied with your purchase, we’re here to help.

Returns

Custom Motorcycle Parts and DIY Bolt-On Kits:

  • You have 30 calendar days to return an item from the date you received it.
  • To be eligible for a return, your item must be unused and in the same condition that you received it.
  • Your item must be in the original packaging.
  • Your item needs to have the receipt or proof of purchase.

Custom Motorcycles:

  • Custom motorcycles are non-returnable due to the bespoke nature of the product.
  • If there are any issues with the custom motorcycle upon delivery, please contact us immediately to discuss potential solutions.

Refunds

Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

Custom Motorcycle Parts and DIY Bolt-On Kits:

  • If your return is approved, we will initiate a refund to your original method of payment.
  • You will receive the credit within a certain number of days, depending on your card issuer’s policies.

Custom Motorcycles:

  • Due to the customized nature, refunds are not available for custom motorcycles. However, we stand behind our work and will address any defects or issues in accordance with our warranty policy.

Shipping

Returns for Custom Motorcycle Parts and DIY Bolt-On Kits:

  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
  • If you receive a refund, the cost of return shipping will be deducted from your refund.

Warranty

We offer a [specify warranty period] warranty on our custom motorcycles to cover any manufacturing defects. For custom motorcycle parts and DIY bolt-on kits, we provide a [specify warranty period] warranty.

Sale Items:

  • Only regular priced items may be refunded. Sale items are non-refundable.

Contact Us

If you have any questions on how to return your item to us, contact us:

  • Email: [email protected]
  • Phone: +91 98 73 83 83 70
  • Address: TNT Motorcycles, 118, 18, Carterpuri Rd, Bijwasan, New Delhi. 110061

Changes to This Policy

We reserve the right to update or change our Returns and Refunds Policy at any time, and you should check this page periodically. Your continued use of the Service after we post any modifications to the Returns and Refunds Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Returns and Refunds Policy.

Last updated: 23 May 2024